Terms and Conditions

Welcome to Nam-Food Inc. d/b/a Caliente Mexican Food, a brand operated by Nam-Food Inc. d/b/a. These Terms and Conditions govern your use of the Caliente Mexican Food website and certain services or information made available through it.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About Caliente Mexican Food

Nam-Food Inc. d/b/a Caliente Mexican Food is a Mexican restaurant located at:

11815 Sorrento Valley Rd
San Diego, CA 92121

We provide restaurant services, online ordering options, catering services, and related information through our website and other platforms.

2. Website Use

You may use this website for lawful personal or business purposes, including:

• Viewing restaurant and menu information
• Accessing online ordering options
• Requesting catering information
• Contacting Nam-Food Inc. d/b/a Caliente Mexican Food
• Reading articles and other website content
• Accessing available promotions or offers

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use the website for unlawful purposes.

3. SMS Messaging Terms

Program Description: Nam-Food Inc. d/b/a Caliente Mexican Food sends text messages to coordinate catering quotes, confirm online orders, and distribute weekly promotions or app discounts.

Opt-In: Users opt-in by submitting online forms, ordering through our application, or texting our number.

Opt-Out: You can cancel the SMS service at any time by texting “STOP”. We will send a final confirmation SMS.

Help: For support or assistance, reply with the keyword “HELP”.
Rates & Frequency: Message and data rates may apply. Message frequency varies based on customer interaction.

By providing your mobile phone number and voluntarily selecting the optional SMS Marketing
Consent checkbox, you agree to receive recurring marketing text messages from Nam-Food Inc. d/b/a Caliente Mexican Food.
Messages may include promotions, special offers, discounts, event promotions, and other
marketing updates.
Message frequency may vary. Message and data rates may apply.
You can opt out of receiving marketing SMS messages at any time by replying STOP. For
assistance, reply HELP or contact Nam-Food Inc. d/b/a Caliente Mexican Food at (858) 259-9579.
Your consent to receive marketing SMS messages is optional and is not a condition of
purchasing any goods or services.
Carriers are not liable for delayed or undelivered messages.
You must be at least 18 years old to participate in the SMS messaging program.
For information about how your information is collected and used, please review our Privacy
Policy.

4. Menu Information

We make reasonable efforts to keep menu descriptions, availability, and other restaurant information accurate.

However, menu items, ingredients, availability, portions, prices, and other information may change without notice.

Information displayed on a third-party ordering platform may also differ from information appearing on our primary website.

5. Online Orders

Online ordering may be provided through a third-party ordering platform.

Orders are subject to acceptance and availability. Prices, fees, delivery availability, estimated preparation times, and other order conditions may vary.

Additional terms established by an ordering, delivery, or payment provider may apply when you use that provider’s services.

Please review your order carefully before submitting it.

6. Catering Services

Catering information displayed on our website is provided for general informational purposes and does not necessarily constitute a guaranteed catering reservation or final quotation.

Catering availability may depend on factors including:

• Event date and time
• Event location
• Number of guests
• Menu selections
• Staffing requirements
• Delivery or setup requirements
• On-site service requirements
• Advance notice

Submitting a catering inquiry does not automatically confirm a catering booking.

A catering order or event should be considered confirmed only after the applicable arrangements have been accepted by Nam-Food Inc. d/b/a Caliente Mexican Food and any required payment or deposit requirements have been satisfied.

Specific catering orders may be subject to additional terms communicated during the booking process.

7. Catering Changes and Cancellations

Changes to catering orders are subject to availability and may result in changes to pricing.

Cancellation, refund, deposit, and final guest-count requirements may vary depending on the size and nature of an event.

Any specific cancellation or payment conditions communicated as part of your catering quotation or booking will apply to that order.

Customers should contact Nam-Food Inc. d/b/a Caliente Mexican Food as soon as possible if an event needs to be changed or canceled.

8. Prices and Promotions

Prices displayed on the website or third-party platforms may change without notice.

Taxes, delivery charges, service charges, platform fees, catering fees, or other applicable charges may be added where appropriate.

Promotions, coupons, discounts, and special offers may:

• Be available for a limited time
• Apply only to qualifying purchases
• Exclude certain products or services
• Require a promotional code
• Be limited to one use per customer or transaction
• Be unavailable through certain ordering channels

Additional restrictions displayed with a particular promotion will apply.

9. Food Allergies and Dietary Requirements

Menu items may contain or come into contact with common allergens.

Customers with food allergies, sensitivities, dietary restrictions, or other ingredient concerns should contact Nam-Food Inc. d/b/a Caliente Mexican Food before ordering.

Although we may attempt to accommodate certain requests, we cannot guarantee that any item is completely free from allergens or cross-contact unless specifically confirmed.

Do not rely solely on general website descriptions when making decisions involving a serious food allergy.

10. Website Content

Text, branding, graphics, photographs, logos, design elements, and other original content appearing on this website may be owned by Caliente Mexican Food or used with permission.

You may not reproduce, distribute, republish, commercially exploit, or substantially modify protected website content without appropriate authorization.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including online ordering, delivery, maps, applications, social networks, and payment services.

Those services operate under their own terms and policies.

Nam-Food Inc. d/b/a Caliente Mexican Food is not responsible for the availability, content, security, or independent practices of third-party services.

12. Website Availability

We aim to keep our website available and functioning properly, but uninterrupted access cannot be guaranteed.

The website may occasionally become unavailable because of maintenance, technical issues, hosting problems, third-party service interruptions, updates, or circumstances outside our reasonable control.

13. Disclaimer

Website information is provided for general informational purposes.

While reasonable efforts are made to maintain accurate information, Nam-Food Inc. d/b/a Caliente Mexican Food does not guarantee that every piece of website content will always be complete, current, or error-free.

Nothing on the website should override specific information or terms provided directly to you regarding an order or catering booking.

14. Limitation of Liability

To the extent permitted by applicable law, Nam-Food Inc. d/b/a Caliente Mexican Food will not be liable for indirect, incidental, special, or consequential losses arising solely from use of or inability to use this website.

Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.

15. Privacy

Your use of this website is also subject to our Privacy Policy.

A link to the Privacy Policy should be available in the website footer.

16. Changes to These Terms

Nam-Food Inc. d/b/a Caliente Mexican Food may update these Terms and Conditions periodically.

Updated terms will be posted on this page, and the “Last Updated” date will be revised accordingly.

Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

17. Governing Law

These Terms and Conditions are governed by applicable laws of the State of California and the United States, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law and any jurisdictional requirements that apply.